Shipping and Returns

Shipping and fulfillment for direct mail products depend on the selected format, quantity, production schedule, and whether the order ships to you or moves into a mailing workflow.

Fulfillment options

• Ship printed postcards, flyers, brochures, envelopes, inserts, booklets, or catalogs to a business location.
• Prepare EDDM and direct mail products for USPS-aligned campaign requirements.
• Coordinate support for personalized or variable-data campaigns that need additional review.

Timing

Production timing starts after files, approvals, and required order details are complete. Larger quantities, specialty formats, booklet and catalog projects, and variable-data work may require additional time.

Return support

If a shipment arrives damaged or a custom print order has a production concern, contact support with the order number and photos so the issue can be reviewed.