Terms and Conditions

Terms and conditions for direct mail ordering

These terms apply to orders placed through the Amsive direct mail catalog, including postcards, flyers, envelopes, mailers, EDDM products, letters, inserts, booklets, catalogs, and variable-data campaigns.

Artwork, data, and proofs

  • Customers are responsible for submitting accurate artwork, mailing data, product selections, quantities, and delivery instructions.
  • Production begins after required files, approvals, and payment or account authorization are received.
  • Proofs should be reviewed carefully for copy, layout, personalization, postal markings, and offer details.

Production and fulfillment

Estimated timelines depend on format, quantity, personalization, paper availability, proof timing, and mailing requirements. Custom printed products cannot always be changed after production begins, so support should be contacted as soon as an issue is identified.

Use of the storefront

The catalog is intended to make repeat direct-mail ordering clear and consistent. Pricing, product availability, specifications, and promotional offers may change as production and postal requirements evolve.